It is easy to focus on the health of our business. We want to know how well we are performing, what needs to change, what is working, and what isn’t. But the answers to these questions are a...

Distraction is the thief of attentiveness—to leaders and followers alike. It poses a real threat to the results we seek because our attentiveness to others is the foundation of...

Many of us mistakenly measure successful communication only by how well the learner will understand the “what” of our message. But if we lose sight of who the message is...

If you are disappointed with the way your organization is performing, you may not have an organization problem, but a morale problem. Don’t assume the morale is where it needs...

The purpose of meetings is to create curated action plans to improve the effectiveness of an organization. Regrettably, when attendees go into a meeting blindly, they also leave...

There are two terms leaders must understand to successfully lead: respect versus love. They are not mutually inclusive. Where love exists without respect is a place where leaders...

Trust does not develop without an evaluation of someone’s track record. Your perception of your trustworthiness doesn’t matter. You are only as trustworthy as the...

Every opportunity comes with benefits but it also comes with obstacles. The challenge is that we are tuned to think about the obstacles first, rather than the gains that opportunity...

Leadership at its core is about solving problems, and you can't solve a problem without understanding the problem! Take time to listen, ask questions and gain understanding of the...